Focus on your business, while we take care about your local SEO and reputation management in Switzerland.
Having review buddy, you never need to worry again about any bad reviews for your business on Google.
Depending on your needs, we fully manage any customer feedbacks and make sure they are answered in time. This will improve your ranking and lead to a higher customer satisfaction.
Get an overview about your local search position compared to direct competion FOR FREE!
No entry on Google yet? Contact us for a free consultation!
The reputation you have worked so hard to establish can be damaged by negative reviews. They undermine consumer confidence in your company. We help you to answer them in time.
Collect reviews and improve your visibility
REVIEW BUDDY helps you to find the optimal way for your business to be visible for your customers on all apps they use. We also take care about customers reviews, either good or bad ones.
Respond and interact with the customer
We know it could be really demotivating and stressful to reply to all customer requests in time. Especially for bad reviews, emotions come up and might lead to heated discussions.
REVIEW BUDDY is taking this part for you, our expert team answers all Google reviews for you in the way you want it. So you can focus on the important part: your business.
Improve your ranking and go beyond
Beside of helping you to improve your local ranking in Google Maps, REVIEW BUDDY also offers a sentiment analysis to summarize all insights from customer feedbacks and provide them for you. Using this valuable information, you can continuously improve your business processes and customer service.
All information including statistics from Forbes.com
REVIEW BUDDY is fully dedicated to help you. By taking away the hassle of review management, you can focus on your customers. We make them find you and take care about any positive or negative feedback.
We are located in Switzerland to provide you the best possible service.
I wasn’t aware how important it is to answer all reviews in time to keep your local ranking up. With REVIEW BUDDY, this task became very easy to follow up.
As a restaurant owner, every customer feedback is personal. At some point we received several negative reviews on Google, even if there was no reason for it. With Review Buddy, I don’t need to care about the reviews any more, they are getting answered and I am informed about any meaningful insights.
DIY Plan
29 19 CHF
One location on Google
Health check for all locations to improve local ranking
Reviews are managed by yourself
AI-powered response proposals and templates
Sentiment analysis for your customer reviews
Access to our knowledge base and chat
*further locations for 10 CHF each
Hassle-free Plan
199 99 CHF
Up to 10 location on Google*
Health check for all locations to improve local ranking
Reviews are managed by us**
Human-crafted responses based on your communication guideline
Sentiment analysis for your customer reviews
Access to our knowledge base, chat and phone
1h onboarding call
Indexing check for your locations with proposals how to improve
Quarterly report with competition analysis
*further locations for 10 CHF each
**20 reviews per month included, any further review for 5 CHF.
DIY Plan
299 199 CHF
One location on Google
Health check for all locations to improve local ranking
Reviews are managed by yourself
AI-powered response proposals and templates
Sentiment analysis for your customer reviews
Access to our knowledge base and chat
*further locations for 10 CHF each
Hassle-free Plan
1999 999 CHF
Up to 10 location on Google*
Health check for all locations to improve local ranking
Reviews are managed by us**
Human-crafted responses based on your communication guideline
Sentiment analysis for your customer reviews
Access to our knowledge base, chat and phone
1h onboarding call
Indexing check for your locations with proposals how to improve
Quarterly report with competition analysis
*further locations for 10 CHF each
**20 reviews per month included, any further review for 5 CHF.
Review and reputation management is the process of monitoring, analyzing, and improving a business’s online reviews and public perception. It involves responding to customer feedback, promoting positive reviews, and managing any negative content to maintain a strong, trustworthy brand image.
Your online reputation directly affects your business’s credibility, customer trust, and ultimately, your sales. Positive reviews boost consumer confidence, while negative reviews can deter potential clients. A well-managed reputation can improve your search rankings and help you stand out in competitive markets.
Encourage satisfied customers to leave reviews by offering an easy, hassle-free process. You can also use tools like REVIEW BUDDY to automate review requests and send gentle reminders. Providing exceptional service and customer support naturally leads to positive feedback.
Yes, negative reviews can impact your business by discouraging potential customers and affecting your ranking in search results. However, how you handle these reviews matters even more. With the right approach, like responding professionally and resolving issues, you can turn negative experiences into opportunities to showcase excellent customer service.
REVIEW BUDDY offers a comprehensive review management platform where businesses can monitor, manage, and respond to customer feedback in real-time. We provide tools to collect more positive reviews and mitigate the impact of negative ones, ensuring your business maintains a strong online presence.
While removing legitimate negative reviews isn’t always possible, platforms like REVIEW BUDDY can help you address them effectively by responding promptly and professionally. If a review violates platform guidelines (e.g., is spam or false), you can report it for removal. Otherwise, focusing on resolving customer issues can turn negative feedback into an opportunity to improve your reputation.
Online reviews play a crucial role in local SEO by signaling to search engines that your business is trustworthy and engaging with customers. Businesses with more positive reviews tend to rank higher on Google, especially in local search results. Responding to reviews also adds fresh content, further improving SEO rankings.
Fake reviews, whether positive or negative, can damage your credibility. Platforms like REVIEW BUDDY monitor reviews across various channels to detect suspicious activity. You can report fake reviews to the relevant platform for removal, and we assist in verifying the legitimacy of reviews to protect your reputation.
It’s essential to monitor reviews regularly to respond to feedback in a timely manner. REVIEW BUDDY simplifies this process by providing real-time notifications, so you can quickly address any issues and stay proactive about maintaining your business’s positive image.
The cost of reputation management varies depending on the specific services and tools you need. At REVIEW BUDDY, we offer flexible pricing plans designed to suit businesses of all sizes, ensuring you get the most value from your investment. The pricing for our fixed plans can be found here. For a customized quote based on your business needs, please contact us.
REVIEW BUDDY provides detailed reports and analytics so you can track key metrics like review growth, customer sentiment, and overall rating improvements. This helps you measure the impact of reputation management efforts and make data-driven decisions to further enhance your online presence.
At REVIEW BUDDY, we specialize in providing tailored review management solutions for businesses of all sizes. Our platform offers advanced tools for automating review collection, monitoring feedback from multiple channels, and managing negative reviews. Our goal is to help you build trust with your customers and maintain a stellar online reputation.
Absolutely! When you choose the self-managed version of REVIEW BUDDY, you have 14 days to test all features. No credit card required. For the hassle-free version, we offer a 30 days money back guarantee in case you won’t be happy with us!
Depending on the offer you choose, we use AI differently:
Self-managed version: You have access to AI-generated answer proposals and templates to save you time. You can adapt the answer however you want before sending it.
Hassle-free version: We take care about all your reviews and use an advanced AI algorithm, trained on your data, to create the best possible review answers. Every answer is checked by a real employee of us before it gets send.
Your data is securely stored on Amazon Cloud located in EU.
Yes, we have a brought network of online presence and search engine experts. Feel free to contact us for anything you need!
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